And as al ways Kevin and Juan in maintenance are absolutely awesome at their jobs and I have never waited more than a day for a service request. Kiara continues to be an amazing go-to person when it comes to requests or dealing with any issues. The staff and management has shifted to a remote work model but that does not interfere with the day to day operations. Not much has changed in terms of my over all happiness here, things have definitely improved in the community and alarms are now a thing of the past! The safety has improved as well from what I can see. This is an updated review on my living experience the last 2 years. However the leasing process and initial move in was much more stressful than we hoped it would be. Upon moving into the apartment, we have a very positive experience. The internet crew eventually found a maintenance member who could provide them access, however we were told this was the most frustrating apartment complex to install internet in. We must have called the help line over a dozen times over a week's time and received different instructions each time. The internet installation crew needed access to the phone room, however there was no one in the leasing office to give the crew access to the phone room. Upon moving in, it was very very challenging to coordinate internet installation. This didn't give us much time to read the hundreds of page lease, purchase renter's insurance, among other details. It took over a week for us to get our application approved and we were only approved the day before our move-in date. It was also challenging for us to get our questions answered over phone. There is no one on-site to show you ar ound the apartment or to answer your questions. Unfortunately we have to dock one star because we didn't have the best experience with leasing and the initial move-in process. The amenities, in particular, the outdoor grills are a big plus, and overall the property is very well maintained. At least for us, we've found the apartment well-priced for the area. The area is quiet and we don't hear much noise from our neighbors. It's very spacious, well-lit, and modern.
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